Privacy Policy
At LinguaNova English Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By using our services, you consent to the data practices described in this policy. We may update this policy periodically, and we encourage you to review it regularly.
Quick Summary
We collect personal information to provide and improve our language education services. We do not sell your personal information to third parties. You have certain rights regarding your personal data, including the right to access, correct, and delete it.
On this page:
Information We Collect
We collect several types of information from and about users of our website and services:
Personal Information
When you register for courses, inquire about our services, or contact us, we may collect:
- Name, email address, telephone number, and postal address
- Payment information (we do not store full credit card details)
- Educational background and language proficiency level
- Date of birth and nationality (for enrollment purposes)
- Emergency contact information
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address, browser type, operating system
- Pages you view and links you click on our website
- Time spent on our site and referring websites
- Device information
Information from Third Parties
We may receive information about you from third parties such as:
- Educational institutions or employers that sponsor your studies
- Language testing organizations (with your consent)
- References provided during the application process
How We Use Your Information
We use your personal information for the following purposes:
Providing and Managing Our Services
To process enrollments, deliver educational services, administer assessments, track academic progress, issue certificates, and manage your account.
Communication
To communicate with you about your courses, respond to inquiries, send administrative notices, provide updates about our services, and deliver promotional materials if you have opted in.
Improvement and Analysis
To improve our website, services, and educational offerings, analyze usage patterns, research educational trends, and gather demographic information.
Legal Compliance and Protection
To comply with applicable laws and regulations, protect our rights and property, enforce our terms and conditions, and prevent fraud or other illegal activities.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption of sensitive data
- Secure networks and servers
- Access controls and authentication procedures
- Regular security assessments and updates
- Staff training on data protection and privacy practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include:
Access
You can request access to the personal information we hold about you.
Correction
You can request that we correct inaccurate or incomplete personal information.
Deletion
You can request that we delete your personal information in certain circumstances.
Restriction
You can request that we restrict the processing of your personal information.
Data Portability
You can request a copy of your personal information in a structured, commonly used format.
Objection
You can object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the methods described in the "Contact Us" section below.
Marketing Communications
You can opt out of receiving marketing communications from us by:
- Clicking the "unsubscribe" link in our emails
- Updating your preferences in your account settings
- Contacting us directly using the information provided below
Please note that even if you opt out of marketing communications, we may still send you administrative communications regarding your account or our services.
Cookies and Tracking Technologies
You can manage your cookie preferences through your browser settings. For more information about the cookies we use and how to manage them, please see our Cookie Policy.
Children's Privacy
Our services are not directed to individuals under the age of 16 without parental consent. We do not knowingly collect personal information from children under 16 without verifiable parental consent.
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information.
For our Young Learners program, we collect information about children only with the explicit consent of their parents or legal guardians and only use this information to provide our educational services.
International Data Transfers
As a language academy based in Cyprus, we primarily process personal information within the European Economic Area (EEA). However, some of our service providers may be located in countries outside the EEA. When we transfer personal information outside the EEA, we ensure that appropriate safeguards are in place to protect your information, such as:
- Transfers to countries that have been deemed to provide an adequate level of protection by the European Commission
- Using specific contracts approved by the European Commission that give personal data the same protection it has in Europe
- Implementing appropriate technical and organizational measures to protect your information
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through our contact form on our website.
Please allow us reasonable time to respond to your inquiries or requests. If you are not satisfied with our response, you may have the right to lodge a complaint with a data protection authority.